DELIVERY


Shipping Charges

    • FREE WORLDWIDE STANDARD SHIPPING on orders over $150.

    • FREE WORLDWIDE DHL EXPRESS on orders over $300.

      For orders less than $150, we charge a $6.90 rate for Global Standard Shipping.

      We also offer DHL Express Shipping for orders less than $300 for a rate of $25.

    Shipping Time

      • 7-21 business days - Global Standard Shipping.

      • 1-3 business days - DHL Express Shipping.

    Processing Time

    The order processing time might take up to 7 business days due to a large number of orders.

    Processing includes creating your items, checking, packing, and sending your orders to the post-office.

    After all these procedures, the tracking number will be provided to you. Processing time should be added to the total delivery time.


    Delays

    In very rare occasions, the delivery may take longer than the standard shipping time stated above.

    Most of the delays are caused by the customs, that, unfortunately, we can’t control. We seek your patience and understanding should this happen. 

    *CANADA

    THIS ITEM IS DISTRIBUTED TO ONLY BY GLOBAL STANDARD SHIPPING.
    Based on our practice, some customers from Canada do not receive tracking number updates when their package leaves Europe.

    This may be due to periodic strikes by the Canadian Postal Services, because of this, tracking numbers are sometimes not updated after the parcels leave the territory of Europe.

    Unfortunately, we cannot get an updated tracking number.
    Also, instead of the stated delivery time of 7-21 business days, this period may take up to 35 business days.



    Track Your Order

    If your order has been shipped using a trackable service, you can follow its journey to you.

    You'll receive a shipping confirmation email once your order is fulfilled.

    Simply click on your tracking link in the email to view the up to date tracking information.

     

    ** Exceptions apply.
    Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. These countries include Albania, Algeria, Belarus, Iran, Kosovo, North Korea, Tunisia and some others. We are sorry for this temporary inconvenience.
     

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