Shipping Information
Navigating delivery costs and timings can be a task, but we've streamlined the process for you. Whether you're shopping from the United States, Europe, UK, Canada, or Australia, we've laid out all the details clearly. Here's a comprehensive breakdown of our shipping options tailored to your location, ensuring a smooth and timely delivery for every MARIEMUR purchase.
UNITED STATES
For all orders exceeding $350 USD, we're delighted to offer complimentary shipping. It's our way of saying thank you for your exceptional taste and trust in MARIEMUR!
For orders over $350 USD:
- Standard: 3-6 business days - FREE
For orders up to $350 USD:
- Standard: 3-6 business days - $11.90 USD
- Priority: 2-4 business days - $14.90 USD
- Next Day Air: 1 business day - shipping price calculated at the checkout
*It's important to note that shipping carriers, periodically review and adjusts their pricing structures. For the most accurate and up-to-date pricing information, it's recommended to check the final shipping price for your order at the checkout.
CANADA
Delivery Timeframe:
• 7-9 business days (exact timeframe will be shown at checkout based on your location and shipping method).
Free Shipping:
• Orders over $400 USD qualify for free shipping.
• For orders under $400 USD, shipping fees will apply and be calculated at checkout.
Customs and Taxes:
• At checkout, you can choose the “taxes paid” option, where we’ll handle all customs duties and taxes for you. This not only ensures you’ll receive your order without any extra charges upon delivery, but it may also slightly reduce the delivery time, providing a seamless and hassle-free experience.
Shipping Rates:
The total delivery cost will be clearly displayed at checkout. This amount varies based on the shipping destination, ensuring that you have a full understanding of the charges before completing your purchase. We strive to offer transparent pricing so you can enjoy a smooth and informed shopping experience.
AUSTRALIA, NEW ZEALAND
Delivery Timeframe:
• 6-12 business days (exact timeframe will be shown at checkout based on your location and shipping method).
Customs and Taxes:
• At checkout, you can choose the “taxes paid” option, where we’ll handle all customs duties and taxes for you. This not only ensures you’ll receive your order without any extra charges upon delivery, but it may also slightly reduce the delivery time, providing a seamless and hassle-free experience.
Shipping Rates:
The total delivery cost will be clearly displayed at checkout. This amount varies based on the shipping destination, ensuring that you have a full understanding of the charges before completing your purchase. We strive to offer transparent pricing so you can enjoy a smooth and informed shopping experience.
MEXICO
Delivery Timeframe:
• 8-12 business days (exact timeframe will be shown at checkout based on your location and shipping method).
Free Shipping:
• Orders over $400 USD qualify for free shipping.
• For orders under $400 USD, shipping fees will apply and be calculated at checkout.
Customs and Taxes:
• At checkout, you can choose the “taxes paid” option, where we’ll handle all customs duties and taxes for you. This ensures you’ll receive your order without any extra charges upon delivery, and it may also slightly reduce the delivery time, providing you with a seamless and hassle-free experience.
Shipping Rates:
The total delivery cost will be clearly displayed at checkout. This amount varies based on the shipping destination, ensuring that you have a full understanding of the charges before completing your purchase. We strive to offer transparent pricing so you can enjoy a smooth and informed shopping experience.
SAUDI ARABIA, UAE, SINGAPORE (and some other countries)*
Delivery Timeframe:
• 8-12 business days (exact timeframe will be shown at checkout based on your location and shipping method).
Customs and Taxes:
• At checkout, you can choose the “taxes paid” option, where we’ll handle all customs duties and taxes for you. This not only ensures you’ll receive your order without any extra charges upon delivery, but it may also slightly reduce the delivery time, providing a seamless and hassle-free experience.
Shipping Rates:
The total delivery cost will be clearly displayed at checkout. This amount varies based on the shipping destination, ensuring that you have a full understanding of the charges before completing your purchase. We strive to offer transparent pricing so you can enjoy a smooth and informed shopping experience.
OTHER COUNTRIES
At MARIEMUR, we're thrilled to extend our services beyond borders to deliver our products to customers worldwide. Our commitment to providing a seamless shopping experience includes shipping to a wide range of countries.
To explore the shipping options available for your specific location, simply follow these steps:
- Add Items to Your Cart
- Proceed to Checkout
- Enter Your Shipping Address
- View Shipping Options
- Choose Your Preferred Shipping Method
*Please note that shipping costs may vary based on the destination, package weight, and selected delivery speed. Additionally, international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.
Feel free to reach out to our customer support team at care@mariemur.com if you have any questions or require assistance with the shipping process.
Everything you need to know about MARIEMUR's shipping and order process:
At MARIEMUR, we prioritize ensuring that your shopping experience is seamless from the moment you choose a product until it reaches your doorstep.
Here’s a detailed guide on our shipping process, from order placements to the packaging details:
Processing Your Order
Typically, it takes up to 1 business days for us to pack and hand over your order to our trusted courier service. Note: Our warehouse operates from Monday through Friday.
The tracking information usually updates within a day after we ship your order. Our dedicated 24/7 Customer Care Team is always ready to assist you.
Potential Delays
While it's rare, delays can occur, sometimes due to circumstances beyond our control. Accurate delivery details can help avoid such instances.
If there's an unexpected surge in demand, causing a delay, rest assured we’ll keep you informed.
Tracking Your Order
Upon shipment, you'll receive a confirmation email with a tracking link. Simply click on it for real-time tracking details.
Restricted Shipping Countries
We're continuously working on expanding our global reach. However, currently, we don’t ship to countries like Albania, Belarus, Iran, and a few others.
Duties & Taxes
- For US Customers: Enjoy tax-free shopping within the US. However, be informed that local taxes might apply, which aren’t covered by us.
- International Shoppers: Depending on your country, you might incur import duties. These costs, as well as any related taxes, fall under your responsibility.
Product Availability
While we strive to update our website inventory in real-time, on rare occasions, there might be discrepancies. Should a product run out after your order placement, our customer services team will promptly inform you.
Security Measures
In the unfortunate event of parcel theft or misplacement, MARIEMUR cannot be held liable. Please ensure a secure delivery location.
Order Adjustments
Quick changes? You have a 24-hour window from order placement for any modifications, whether it’s the shipping address, color, size, or even adding new items.
Delivery Restrictions
We currently don't deliver to PO Boxes, BFPO addresses, and certain military addresses due to logistical constraints.
Discreet Packaging
Your privacy is paramount. Orders are delivered in an unbranded outer box. Inside, you'll find our signature red MARIEMUR box, encapsulating your chosen product.
We're here to make your MARIEMUR shopping experience delightful. If you have further queries or need assistance, please drop us an email at care@mariemur.com.