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Shipping Information

Navigating delivery costs and timings can be a task, but we've streamlined the process for you. Whether you're shopping from the United States, Europe, UK, Canada, or Australia, we've laid out all the details clearly. Here's a comprehensive breakdown of our shipping options tailored to your location, ensuring a smooth and timely delivery for every MARIEMUR purchase.

UNITED STATES

For all orders exceeding $350 USD, we're delighted to offer complimentary shipping. It's our way of saying thank you for your exceptional taste and trust in MARIEMUR!

For orders over $350 USD:

  • UPS Standard: 3-4 business days - FREE

For orders up to $350 USD:

  • UPS Next Day Air: 1 business day
  • UPS Ground: 2-5 business days 
  • Standard: 3-4 business days - $14.90 USD

*It's important to note that UPS, like other shipping carriers, periodically reviews and adjusts its pricing structures. For the most accurate and up-to-date pricing information, it's recommended to check the final shipping price for your order at the checkout.

CANADA

We ship to Canada from our warehouse in the United States.

For all orders exceeding $400 USD, we're delighted to offer complimentary shipping. It's our way of saying thank you for your exceptional taste and trust in MARIEMUR!

For orders over $400 USD:

  • Economy International: 6-10 business days - FREE

For orders up to $400 USD:

  • UPS Worldwide Saver: 1 business day
  • UPS Standard: 2-7 business days
  • UPS Worldwide Expedited: 2 business days

* The total shipping price are influenced by various factors that take into account the specifics of the shipment. It will be calculated at the checkout.

*Delivery timeframes may vary depending on the location. Our team is committed to ensuring your order reaches you as quickly as possible, but external factors such as distance and local logistics can impact delivery times.

AUSTRALIA, NEW ZEALAND

We ship to Australia and New Zealand from our warehouse in the United States.

Shipping options available:

  • UPS Worldwide Expedited: 4- 5 business days
  • UPS Worldwide Express: 3 business days
  • UPS Worldwide Saver: 2 - 3 business days

*Delivery timeframes may vary depending on the location. Our team is committed to ensuring your order reaches you as quickly as possible, but external factors such as distance and local logistics can impact delivery times.

* The total shipping prices are influenced by various factors that take into account the specifics of the shipment. To obtain accurate pricing and delivery times, please add items to your cart and enter your precise address during checkout.

MEXICO

We ship to Mexico from our warehouse in the United States.

For all orders exceeding $400 USD, we're delighted to offer complimentary shipping. It's our way of saying thank you for your exceptional taste and trust in MARIEMUR!

For orders over $400 USD:

  • Economy International: 6-10 business days - FREE

For orders up to $400 USD:

  • UPS Worldwide Saver: 2 business days
  • DHL Express Worldwide: 1-3 business days

*Delivery timeframes may vary depending on the location. Our team is committed to ensuring your order reaches you as quickly as possible, but external factors such as distance and local logistics can impact delivery times.

* The total shipping price is influenced by various factors that take into account the specifics of the shipment. To obtain accurate pricing and delivery times, please add items to your cart and enter your precise address during checkout.

SAUDI ARABIA, UAE, SINGAPORE (and some other countries)*

We ship to these countries* from our warehouse in the United States.

*Costa Rica, Brazil, China, Colombia, Hong Kong SAR, Saudi Arabia, Singapore, South Korea, United Arab Emirates, Dominican Republic.

Shipping options available:

  • UPS Worldwide Expedited: 4-5 business days
  • UPS Worldwide Saver: 3 business days
  • DHL Express Worldwide: 2-3 business days


*Delivery timeframes may vary depending on the location. Our team is committed to ensuring your order reaches you as quickly as possible, but external factors such as distance and local logistics can impact delivery times.

* The total shipping price is influenced by various factors that take into account the specifics of the shipment. To obtain accurate pricing and delivery times, please add items to your cart and enter your precise address during checkout.

OTHER COUNTRIES

At MARIEMUR, we're thrilled to extend our services beyond borders to deliver our products to customers worldwide. Our commitment to providing a seamless shopping experience includes shipping to a wide range of countries.

To explore the shipping options available for your specific location, simply follow these steps:

  • Add Items to Your Cart
  • Proceed to Checkout
  • Enter Your Shipping Address
  • View Shipping Options
  • Choose Your Preferred Shipping Method

*Please note that shipping costs may vary based on the destination, package weight, and selected delivery speed. Additionally, international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

Feel free to reach out to our customer support team at care@mariemur.com if you have any questions or require assistance with the shipping process. 


Everything you need to know about MARIEMUR's shipping and order process:

At MARIEMUR, we prioritize ensuring that your shopping experience is seamless from the moment you choose a product until it reaches your doorstep.

Here’s a detailed guide on our shipping process, from order placements to the packaging details:

Processing Your Order

Typically, it takes up to 1 business days for us to pack and hand over your order to our trusted courier service. Note: Our warehouse operates from Monday through Friday.

The tracking information usually updates within a day after we ship your order. Our dedicated 24/7 Customer Care Team is always ready to assist you.

Potential Delays

While it's rare, delays can occur, sometimes due to circumstances beyond our control. Accurate delivery details can help avoid such instances.

If there's an unexpected surge in demand, causing a delay, rest assured we’ll keep you informed.

Tracking Your Order

Upon shipment, you'll receive a confirmation email with a tracking link. Simply click on it for real-time tracking details.

Restricted Shipping Countries

We're continuously working on expanding our global reach. However, currently, we don’t ship to countries like Albania, Belarus, Iran, and a few others.

Duties & Taxes

  • For US Customers: Enjoy tax-free shopping within the US. However, be informed that local taxes might apply, which aren’t covered by us.
  • International Shoppers: Depending on your country, you might incur import duties. These costs, as well as any related taxes, fall under your responsibility.

Product Availability

While we strive to update our website inventory in real-time, on rare occasions, there might be discrepancies. Should a product run out after your order placement, our customer services team will promptly inform you.

Security Measures

In the unfortunate event of parcel theft or misplacement, MARIEMUR cannot be held liable. Please ensure a secure delivery location.

Order Adjustments

Quick changes? You have a 24-hour window from order placement for any modifications, whether it’s the shipping address, color, size, or even adding new items.

Delivery Restrictions

We currently don't deliver to PO Boxes, BFPO addresses, and certain military addresses due to logistical constraints.

Discreet Packaging

Your privacy is paramount. Orders are delivered in an unbranded outer box. Inside, you'll find our signature red MARIEMUR box, encapsulating your chosen product.

We're here to make your MARIEMUR shopping experience delightful. If you have further queries or need assistance, please drop us an email at care@mariemur.com.


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